FAQ and compliance

Clear answers before sample, trial order or shipment

These notes keep buyer conversations practical while avoiding unsupported claims about specifications, transport scope or regulated applications.

FAQ and compliance

Buyer questions before sample, trial order or shipment

Clear answers for manufacturer identity, samples, MOQ, quality checks, payment, delivery and after-sales support.

Q01

Are you a manufacturer or a trading company?

Qiuren handles catalog, export communication, quotation and buyer-facing service. Current public documents list Beijing Qiuren Ecological Agriculture Technology Co., Ltd. as the applicant / buyer-facing company and Wuhai Sanhe Humic Acid Sales Co., Ltd. as the production unit / manufacturer.

Q02

How long have you been engaged in humic acid fertilizer supply?

Company materials state 20+ years of humic acid processing and development experience, 3 production plants and 100,000 tons/year humic acid salt product output. The catalog also states domestic and overseas sales, including Middle East, Africa and India.

Q03

Do you accept sample orders before bulk purchase?

Yes. Suggested sample sizes are 100g, 500g or 1kg. Samples are arranged after product family, target grade, address, courier method and test purpose are confirmed.

Q04

Do you offer discounts for larger quantities?

Yes. Pricing depends on product family, grade, form, packing, destination, trial quantity and FCL volume. For qualified buyers, we quote sample, trial order and container-level options separately.

Q05

How can I check product quality before placing an order?

You can check samples before bulk order and review product photos, MSDS, catalog, target specification and available analysis documents. Commercial shipments are prepared according to the approved sample and agreed specification before loading.

Q06

What is your MOQ?

Normal MOQ is one full container. If you want to test by LCL or trial quantity, we can discuss it case by case after confirming product, grade and destination.

Q07

Can you provide product analysis reports?

Yes. We can provide available product analysis documents before shipment. MSDS and catalogs are public downloads; batch-specific COA and product TDS are provided for the selected grade when applicable.

Q08

What is your delivery time?

Typical preparation is 7-30 days after product grade, packing, payment and shipment plan are confirmed. Exact lead time depends on current stock, production schedule and port booking.

Q09

What are your payment terms?

Payment terms are confirmed by order and written into the proforma invoice. For first cooperation, wire transfer / T/T is usually preferred; other terms depend on buyer qualification, order value and review.

Q10

How do I know the shipment status after payment?

Shipment details can be updated by email or WhatsApp, including packing photos, tracking or booking information, loading photos and shipping documents according to the agreed shipment workflow.

Q11

How do you support overseas buyers after shipment?

We provide 7 x 12 business communication, one-to-one sales follow-up, document support and after-sales coordination for sample feedback, shipment status and repeat orders through WhatsApp and email.

Q12

What are your advantages?

Catalog-backed humate product supply, multiple physical forms, document-supported RFQs, India port workflow and responsive WhatsApp communication for qualified buyers.

Document package

What each document supports in an RFQ

Understand which documents support initial screening, product matching, shipment discussion and buyer-side compliance review.

Catalog

Product range, product forms, broad specification ranges and application direction.

MSDS

Safety handling reference. It does not replace COA or local compliance review.

COA / analysis report

Batch or shipment-stage quality reference, provided when applicable for the quoted goods.

TDS

Technical product sheet for selected grade, application and formulation discussion.

Transport report

Shipment classification reference for humic acid organic fertilizer; scope must match the quoted goods.

Packing evidence

Photos/videos for bag, pallet, warehouse and container loading confirmation.

Ready for RFQ

Send product, quantity and destination port. We prepare the document-backed quote.

Include destination port, target grade, required documents and application so the quote can match the buyer use case.

Start RFQ on WhatsApp